(October 13, 2016, Jackson, Miss.) St. Dominic’s was recently recognized with two Excellence through Insight awards from Healthstream, Inc.: Overall Patient Experience scores in the Medical Unit category and Overall Outpatient Experience scores in the Lab Unit category.
To qualify for an award, a hospital must have been a client of HealthStream in 2015 and scored in the 75th percentile or better. St. Dominic’s was chosen for receiving the highest or most improved ratings from among HealthStream’s clients, as well as for exceeding industry standards.
“This award is a tremendous honor for our organization,” said Kevin Spera, Director of Patient Experience at St. Dominic’s. “The award-winning areas have worked tirelessly to not only understand what their patients want from their health care provider but also how to exceed patient expectations on a daily basis. Every employee should be proud of this award because we all play a role in the patient experience at St. Dominic’s.”
About St. Dominic’s
St. Dominic’s is more than just a hospital. It is a family of services focused on fulfilling a mission of Christian healing to those in need. St. Dominic Health Services, Inc. is the parent company for a large group of subsidiary organizations and programs dedicated to the same mission. These include St. Dominic Hospital, the Community Health Services Clinic, St. Dominic Medical Associates (physician network), New Directions for Over 55, MEA Clinics, The Club at St. Dominic’s, the School Nurse Program, St. Dominic’s Foundation, St. Catherine’s Village and Care-A-Van.
St. Dominic Hospital is a 535-bed tertiary care hospital located in Jackson, Mississippi serving all of central Mississippi and employs approximately 3,000 employees inclusive of nurses, physicians, and skilled caregivers. The medical staff, of nearly 500 leading physicians and specialists, makes St. Dominic’s one of the most comprehensive hospitals in Mississippi. Through nearly seven decades, St. Dominic’s has remained true to its vision. We are St. Dominic’s – a Christian healing community called to provide quality, compassionate care and an Exceptional Encounter Everytime.
HealthStream (NASDAQ: HSTM) is dedicated to improving patient outcomes through the development of healthcare organizations’ greatest asset: their people. Our unified suite of solutions is contracted by, collectively, over 4.4 million healthcare employees in the U.S. for workforce development, training & learning management, talent management, credentialing, privileging, provider enrollment, performance assessment, and managing simulation-based education programs. Our research solutions provide valuable insight to healthcare providers to meet HCAHPS requirements, improve the patient experience, engage their workforce, and enhance physician alignment. Based in Nashville, Tennessee, HealthStream has additional offices in San Diego, California, Laurel, Maryland, Brentwood, Tennessee, Pensacola, Florida, and Jericho, New York. For more information, please call 1-800-933-9293.