Discrimination is Against the Law

St. Dominic Health Services (St. Dominic’s) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. St. Dominic’s does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

St. Dominic’s provides free aids and services to individuals who are blind or have hearing loss such as:

  • Qualified sign language interpreter services
  • Written information in non-standard formats

St. Dominic’s provides free language services to individuals whose primary language is not English such as:

  • Qualified interpreter services
  • Written information in another language

If you need these aids and services, contact a St. Dominic’s staff member.

If you believe that St. Dominic’s has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

K. Jerry Farr, Chair, Patient Grievance Committee
969 Lakeland Drive
Jackson, MS 39216
601-200-5123 phone
601-200-0989 fax
icare@stdom.com email

You can file a grievance in person, by mail, fax or email. If you need help filing a grievance, K. Jerry Farr, Chair, Patient Grievance Committee, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:

https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at:

http://www.hhs.gov/ocr/office/file/index.html

 

ATTENTION:

If you speak another language, language assistance services are available to you free of charge. Contact a St. Dominic’s staff member for assistance.